A little QR code on your table that tells every customer: we care what you think. They say it honestly in 60 seconds, 100% anonymous, no names, no logins, and walk out knowing their voice matters here. You get an AI summary of what to fix and what to celebrate.
Cafés, salons, boutiques, checkout counters, anywhere your customers pause for a second, your Talk2Us sign fits right in.
When something's off, a long wait, a cold room, a price that crept up, most customers won't bring it up at the counter. It feels awkward. So they smile, say "it was great," and quietly never come back. The part they keep to themselves is the part you most need to hear.
"Everything was great, thanks!"
"Waited 25 minutes and nobody checked on us. Probably won't come back."
Anonymity takes the fear out. No name, no awkwardness. They finally feel safe enough to say it, and you finally get to hear it.
Honest feedback isn't just nice to have. It protects revenue you've already earned and brings new customers in. Here's the case, by the numbers.
Studies show the vast majority just quietly stop coming, and never tell you why. Talk2Us is how you finally hear them, while you can still win them back.
Fix the long wait or the cold food privately, in time, before it ever lands as a public review the whole world can read.
Research pegs it at roughly five times cheaper to keep a customer than to win one. Win back the guest who'd have quietly left, and you protect money you already earned.
Act on what guests flag and your "left happy" score trends up week over week, right on your dashboard. Happier guests means more repeat visits and more 5-star reviews.
Figures reflect widely-cited customer-experience research, shown to illustrate the value.
That's the whole magic. Here's the journey, end to end.
A QR code on the table or receipt. No app, no login, nothing to download.
Good, Okay or Bad, then they say it in their own words. 20 seconds, fully anonymous, so it's the truth.
AI reads every note and writes you a plain-English summary with one clear next step.
People love your staff & coffee. The one gripe: Saturday waits. 92% would return.
No design work, no extra cost. Every location gets a ready-to-print 5×7 sign with its own QR code, your name, and your colours laid out for you, just print it and set it on the table.
They scan the code on your table, tap how it went, and say it in their own words. They leave feeling like their opinion actually matters here, because it does.
People are only honest when they're certain no one's watching. So we built the product to make tracing a response back to anyone technically impossible, and we tell your customer that, in plain words, before they answer.
It's the difference between a promise and a guarantee, and it's why the feedback you get is the real thing.
Try it free for 30 days. Then one simple price, cancel anytime.
Both plans include the full toolkit and a 30-day free trial, cancel anytime, no commitment.
Set up your first feedback page in two minutes. Free for 30 days, cancel anytime, and your customers will thank you for asking.
Start your free trial